Your Questions, Answered
Find quick answers to common questions about our platform
What is the Consistency Rule?
The Consistency Rule is designed to promote steady, controlled trading by limiting how much profit can be made in a single day.
According to this rule, your daily profits should not exceed 50% of either:
the Profit Target (for Challenge Accounts), or
the Safety Zone (for Direct Pass Accounts)
🧠 Examples:
Challenge Account Example:
If you’re trading a $50,000 challenge account with a $2,400 profit target,
your daily profit should not exceed $1,200 (which is 50% of $2,400).
Direct Pass Account Example:
On a $25,000 Direct Pass account, the Safety Zone is $900.
Your daily profit should not exceed $450 (which is 50% of the safety zone).
⚠️ What Happens If You Break the Consistency Rule?
First Violation:
You will receive an email notification, and any profits that exceed the 50% daily limit will be removed from your account.
Second Violation:
The account will be suspended and considered failed due to repeated inconsistency.
📌 This rule helps ensure you’re demonstrating discipline, control, and repeatable trading behavior, which are key to long-term success.
What Is a Direct Pass Account?
The Direct Pass Account is a simulated performance-based account that gives traders direct access to a trading environment — without needing to complete a challenge phase.
It’s ideal for intermediate and experienced traders who are confident in their strategies and ready to start trading within a structured rule set.
🔍 Key Features:
No evaluation or qualification challenge required
Immediate access to a simulated trading environment
Tailored for those with prior experience in commodity futures trading
📊 Available Account Sizes:
$10,000 Account
$25,000 Account
$50,000 Account
$100,000 Account
Each account type has its own set of rules, reward claim conditions, and safety zones.
💳 Payment:
One-time activation payment
No monthly subscription
Full pricing and rule details are available on the Winbance website or in the FAQ articles within this section
What is the Safety Zone in a Direct Pass Account?
The Safety Zone is a required protected amount that must remain in your Direct Pass account at all times to keep it active.
You are allowed to request withdrawals of any profits above the Safety Zone, provided you meet the minimum withdrawal requirements.
The Safety Zone itself becomes eligible for withdrawal after 90 trading days.
🧠 Example:
In a $25,000 Direct Pass account, the Safety Zone is $900.
You can start requesting payouts from the first week, but only the amounts above the $900 Safety Zone.
After completing 90 active trading days, you may request a withdrawal that includes the Safety Zone amount as part of your next payout.
📌 Important:
The Safety Zone does not limit your ability to withdraw profits. It simply acts as a required security balance until the 90-day trading period is completed.
Can I Trade on My Phone?
While the main trading platforms we support (such as NinjaTrader and Quantower) are primarily designed for desktop use and do not offer full mobile trading, you can trade from your phone by using the Rithmic Mobile App.
The Rithmic Trader Pro Mobile App is available for download on both the Google Play Store and the Apple App Store.
📱 How to Trade Using the Rithmic Mobile App:
Download the Rithmic Mobile App from your device’s app store:
Download for Android (Google Play Store)
Download for iPhone (Apple App Store)
Log in using the Rithmic credentials provided to you after account activation.
Monitor the markets, manage positions, and place basic trades directly from your mobile device.
Is There a Consistency Rule in the Challenge Account?
Yes — Winbance applies a Consistency Rule in the Challenge Account to ensure traders demonstrate stable and realistic performance throughout the evaluation period.
This rule helps verify that your results come from reliable trading habits, not from one or two oversized trades.
📊 How Does the Consistency Rule Work?
The rule states that your daily profit should not exceed 50% of the total profit target for your account.
📌 Example:
If your profit target is $2,400 (as in the $50,000 Challenge Account),
your maximum daily profit should not exceed $1,200.
This applies to all Challenge Account sizes, and is automatically monitored by the system.
⚠️ What Happens If You Break the Rule?
First Violation:
You’ll receive a warning email, and any amount earned above the 50% daily limit may be removed from your account balance.
Second Violation:
Your Challenge Account will be suspended for breaching the consistency policy.
What is Drawdown (EOD) and How Does It Work in Winbance?
Drawdown (EOD) stands for End-of-Day Drawdown and refers to the maximum total loss limit allowed on your account in Winbance. It is the total amount a trader can lose before the account is permanently restricted.
Unlike the Daily Loss Limit, which temporarily suspends your account for the day if triggered, exceeding the Drawdown (EOD) results in a full account violation and permanent closure. In such cases, you’ll need to request a reset and pay the associated restart fee to continue trading.
💡 How Does EOD Drawdown Work?
The drawdown level is dynamic — it trails your account growth:
When your account balance increases, the drawdown limit moves upward, locking in a higher safety buffer.
However, when your account experiences losses, the drawdown does not move down.
This limit is calculated and updated only once per day, at the end of the trading session.
🧠 Example:
If you start with a $50,000 account and your EOD Drawdown is $2,000, your account is restricted if your total balance drops to $48,000 or below.
If your balance grows to $52,000, the new trailing drawdown will rise — but it will never go back down with losses. If the updated drawdown is now $50,000, that becomes the new floor. If you fall below it, the account will be closed.
What is the Profit Target?
The Profit Target is the specific profit amount you must achieve during the Challenge Phase in order to become eligible for account activation.
Once you reach the target, you can request qualification directly through the Eligibility Request page in your dashboard.
Be sure to provide all the correct and required information during this step.
After submitting your request, you’ll receive an automated email confirming that the verification process has begun.
Our team will review your performance and respond within a maximum of 48 hours.
If your qualification is approved, you will receive a follow-up email with your official Excellence Certificate and detailed instructions to activate either your Simulator or LiveX account, depending on the option you selected.
What is the Daily Loss Limit in Winbance?
The Daily Loss Limit is the maximum amount you are allowed to lose in a single trading day. If this limit is reached, you must stop trading for the rest of the day and wait until the next day to resume.
Exceeding the daily loss limit results in the suspension of your account, and the challenge or live account is considered failed.
💡 How does the Daily Loss Limit work?
This rule is enforced across all Challenge Accounts and Direct Pass accounts in Winbance. It ensures risk control and encourages disciplined trading behavior.
📊 Daily Loss Limit by Account Type
challenge Accounts
Account Size | Daily Loss Limit |
$15,000 | $500 |
$50,000 | $1,100 |
$100,000 | $2,500 |
$150,000 | $3,000 |
2. Direct Pass Accounts
Account Size | Daily Loss Limit |
$10,000 | $325 |
$25,000 | $500 |
$50,000 | $900 |
$100,000 | $1,900 |
🧠 Example:
If you are trading a $50,000 account (challenge), your daily loss limit is $1,100.
If your closed losses for the day reach $700, and you currently have an open trade showing a $500 unrealized loss, your total daily loss is now $1,200.
Since this exceeds the limit, your account will be violated and marked as failed.
To avoid this, always monitor your total running PnL (closed + floating) during the day.
Is the Use of Expert Advisors or Automated Trading Allowed?
No — the use of Expert Advisors (EAs) or any form of automated trading is strictly prohibited on all Winbance accounts.
This applies to both Challenge Accounts and Direct Pass accounts.
🚫 Why Is Automated Trading Not Allowed?
At Winbance, our goal is to assess your personal trading skills, risk management, and decision-making ability — not the performance of a robot or algorithm.
Automated systems can bypass human judgment and risk strategies, which removes the core purpose of the evaluation process.
We want to ensure that every trader we fund is capable of:
Managing risk responsibly
Making informed decisions under market conditions
Showing consistency through manual trading
Allowing automated systems would also create unfair advantages and compromise the integrity of the challenge for all participants.
🔒 Important Note:
Accounts found using Expert Advisors or any form of automation may be flagged and permanently disqualified from the program.
Does Inactivity Affect My Account?
Yes — inactivity is considered a violation in all types of Winbance accounts.
To maintain fairness and ensure trader engagement, all accounts must remain active within the allowed time frames.
⏱ Inactivity Time Limits by Account Type:
Challenge Accounts
If no trades are placed within 7 consecutive days, the account will be automatically suspended and marked as failed.
Direct Pass Accounts
Similar to the challenge, more than 7 days without trading activity will result in account suspension.
Simulator & LiveX Accounts
These accounts allow up to 15 days of inactivity. After this period, the account will be considered inactive and access may be revoked.
📌 Important:
Staying active helps demonstrate commitment, trading discipline, and ensures your account remains in good standing throughout the program.
Is Trading Allowed During Holidays?
Yes, but with specific conditions.
Before each official holiday, Winbance sends a detailed email notification to all traders, along with updates on our official social media channels. These messages include:
The exact dates and hours affected by the holiday
A list of authorized trading hours (if applicable)
Any temporary changes to market activity or platform restrictions
Some holidays may allow partial trading, and specific times will be clearly outlined in the notice sent to you.
📩 Important:
Always check your email and our official announcements before trading during a holiday to ensure your activity remains within the allowed window.
What Are the Banned Countries?
Yes — Winbance has a list of restricted countries where our services are currently not available due to regulatory, legal, or compliance-related reasons.
⚠️ While we may expand availability in the future, at this time, traders residing in the following countries are not eligible to open accounts or participate in any Winbance programs.
🌍 List of Banned Countries (by Region)
A – C
Afghanistan, Albania, Algeria, Angola, Barbados, Belarus, Belize, Benin, Bosnia and Herzegovina, Botswana, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, Chad, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo, Cook Islands, Croatia, Cuba
D – K
Democratic Republic of Congo, Djibouti, Dominica, East Timor (Timor-Leste), Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands (Malvinas), Fiji, Gabon, Gambia, Ghana, Gibraltar, Guinea, Guinea-Bissau, Guyana, Haiti, Heard and McDonald Islands, Iran, Iraq, Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo
L – P
Lao People’s Democratic Republic, Lebanon, Lesotho, Liberia, Libya, Malawi, Mali, Malta, Mauritania, Mauritius, Mayotte, Micronesia, Monaco, Mongolia, Montenegro, Montserrat, Mozambique, Myanmar, Namibia, Nauru, Nepal, Nicaragua, Niger, Nigeria, North Korea, North Macedonia, Northern Mariana Islands, Pakistan, Panama, Papua New Guinea, Philippines
Q – T
Qatar, Romania, Russia, Rwanda, Saint Vincent and the Grenadines, Sao Tome and Principe, Senegal, Serbia, Seychelles, Sierra Leone, Slovenia, Somalia, South Africa, South Georgia and South Sandwich Islands, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen Islands, Syria, Tajikistan, Tanzania, Togo, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu
U – Z
Uganda, Ukraine, Venezuela, Vietnam, Western Sahara, Yemen, Zambia, Zimbabwe